What We Collect and Why
When you open an account with us, we collect the information needed to verify your identity, process your payments, and maintain your wallet. This includes your name, contact details, device identifiers, and transaction records tied to your bKash, Nagad, or Rocket activity. We do not sell
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your personal data to third parties. Payment data is passed only to the relevant local payment processor to complete your transaction — nothing more. Session data, including your IP address and browser type, helps us detect unusual login attempts and protect your account from unauthorised access.
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We retain your data for as long as your account remains active and for a period after closure as required by applicable law. If you are accessing this platform from Bangladesh, your data handling is subject to the laws of your eligible region. We apply reasonable
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technical measures to protect stored data, including encrypted connections for all account and wallet pages. You can request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion where permitted by law — contact our support team to
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start that process.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.